XBet represents one of the very few new sportsbooks launching offshore betting markets to customers in Canada. The company first opened up virtual betting options in late 2014 and has since grown into a popular sportsbook among bettors across North America.
The sportsbook started off with a few problems, mainly customer complaints, but those were ironed out and they are quite popular within the online betting community. XBet’s management and customer service are hosted in San Jose, Costa Rica. XBet has expanded its services over the years and now offers a complete online sportsbook, racebook, and full-service online casino.
- Competitive Odds Across Numerous Markets
- Great Live Betting Options
- Website Continues to Improve
- High Rollover on Welcome Bonus
XBet Betting Site Review
While we commend the journey of XBet into the Canadian market, they haven’t reached the top-tier of sportsbooks like many others we’ve reviewed. With such a short time in the market and a few early issues with complaints, it hasn’t been all smooth sailing for this provider.
They have an experienced team behind them and continue to post very competitive odds on markets that reached beyond their main market in the U.S. money movement is straightforward using the XBet account, offering customers to choose from a variety of popular payment options.
XBet Signup Bonus and Promotions
XBet offers a variety of no deposit bonuses to customers, including great seasonal offers that follow the major leagues. The main XBet bonus is their Welcome/Sign up Bonus, which is actually quite light when compared with these providers’ main competitors. The XBet bonus looks like this:
- XBet matches 100% of your first bonus in Free Cash up to $300.
XBet’s bonus can be accessed through their homepage, or using the promo code “XB100”. We’d strongly advise checking for the latest promo codes to ensure this one hasn’t gone out of date since this review was written.
The bonus comes with a rollover between 5x and 15x depending on the amount deposited. There is also a great Reload Bonus available to existing customers at XBet, which is:
- XBet matched a 50% reload bonus up to $250.
The XBet Welcome Bonus isn’t that mouth-watering, but the Reload Bonus is great. One could suggest that the welcome bonus doesn’t look that weak, but it’s the high rollover that follows it. It’s an extremely high rollover. Customers must decide whether the great range of odds outweighs the low reward from signing up at XBet.
XBet Website and Interface
The website is set up to cater to the American market, but still offers sports markets from around the world. The website will likely show football and basketball options on the homepage. The website is sleek and easy to navigate through the various betting options. XBet pride themselves on covering just about every betting market around and, alongside a number of other sportsbooks, have pioneered more exotic markets such as Esports.
When you arrive at the XBet sportsbook, you are welcomed with a really great web layout. The software attached to it is swift, consistent and short waiting times as bettors move from one market to another. The sportsbook also features a great dedicated live betting platform.
XBet Live Betting
The Live Betting options at XBet aren’t that inspiring. Although they do offer a range of betting options on major sports leagues such as the NFL, NBA, MLS, and NHL, there is still work needed to be done in this department. Live betting continues to be one of the most popular betting lines for many players, as such XBet needs to focus on improving this aspect of their service. The Live Betting markets can be located at the top of the XBet homepage.
XBet Deposit and Withdrawal Options
XBet Canada has a broad range of payment methods for bettors to choose from, including popular methods like Visa and MasterCard. This provider also gives bettors the option of using Bank Wire Transfers, ACH, Person2Person, and Phone Transfers for bettors who prefer to move away from traditional payment options. Finally, they offer the ever-popular Bitcoin as a payment method. Making deposits and withdrawals is quick and easy.
For new customers at XBet, it’s important to recognize the minimum and maximum deposit values at XBet. We will discuss this in generalities as the values often change and certainly do as bettors move from one method to another. The minimum deposit amount is $25 and the maximum is $10,000. While the minimum payout is $50 and the maximum amount is $10,000, with an average transaction time of 48 hours. Although, cryptocurrency payments with Bitcoin are almost instantaneous, so it does depend largely on the method the bettor uses.
XBet Customers Service
XBet’s customer service is one area of their service that needs the most attention. They offer a 24/7 support service, but this has been challenged by customers and doesn’t seem to offer the most concrete support. They provide a phone, email, and live chat service to customers, but players are often giving mixed reviews about the answers they’re receiving from the support team, which has reflected badly on the company. They aren’t providing the quality of service customers come to expect from a top provider.
The XBet sportsbook is complete and is backed by a great casino. However, there are still some things that need ironing out within the services of this provider before they contest with the big players in the industry. The broad range of betting options is certainly one of the stand-out aspects of the book. They are improving their live betting/in-play betting options all the time and this is something that will take time to get up to speed with the others. The XBet user interface is great and customers have given positive feedback about changes made to the visual appeal of the site.
The fact remains, the jury is still out on XBet as a serious contender in this industry in the long-term. However, customers continue to wager on-site and it seems like the company is broadening its reach with new markets all the time. A handful of decent bonuses, as well as an okay initial offering with the Welcome Bonus, puts them in a good position to attract new customers. But, only time will tell if these improvements continue into the future.